Important Information

Decals

Decals purchased with or without product items will require labels to be placed on products. Instructions will be sent with your order.

Labels must be used within 14 days of receiving your order.

Please use capitals and lower-case letters and/or numbers where necessary. Eg; “willow” will not be printed/cut as “Willow”.

Additions cannot be added to orders once placed.

Hire

We offer Event Signage and Easel Hire to Esperance and surrounding suburbs.

Pickup will be arranged 7days prior to event, with return 7day post event date. Refundable Deposit will be issued after 24hours of return of the item/s pending the item/s conditions of damage/undamaged.

Deposits of 50% of total Hire Purchase is required within 7 days of invoicing/remaining amount is due 7 days prior to event date. With negligence to pay prior to the due dates, order will be provoked, resulting loss of deposit. Any contact less than the 7 days prior event will not result in your order to be fulfilled as this does not give us enough time to complete the confirmed design, we do not “rush” your order, or fulfill your order without final payment.

Florals

Event florals-

Deposits of 50% of total Purchase is required within 7 days of invoicing/remaining amount is due 30 days prior to event date. [All invoices will be provoked after the 7 days and a new invoice will be issued. This is a result of certainty our floral suppliers have the florals you have listed availability, either resulting to source from multiple supplies = more shipping/taxes/product pricing changes]. If your invoice has been provoked multiple times, we may decline your order until certainty of placing an order.

 

With negligence to pay prior to the due dates, order will be provoked, resulting loss of deposit.